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Proxy Not Working or Need a Refund?

Check out our detailed troubleshooting guide to find solutions for connection drops and learn about our refund policy.

Go to Troubleshooting Guide

What proxy do you have?

Residential

Static IPs (do not change)

Socks5

Unlimited traffic

For what period can I rent a proxy?

From 1 hour to infinity

The lease has expired, can I buy again?

Yes, you can. Provided it has not been rented by another user.

How to Buy a Proxy?

To make a purchase, you need:

  1. Select country, region, city
  2. Select the desired proxy
  3. Click the left mouse button (the purchase window will open).
  4. At the top (roughly in the center), you can check the “Auto-renewal” box. If you rent for 1 month, the proxy will automatically renew for 1 month. If you rent for a different period, the proxy will renew for 1 day (each time, until canceled).
  5. Just below, you will see the “Public-Private” switch. If you select “Private”, only you will be able to use the proxy, and it will disappear from public access. If you select “Public”, the proxy will remain in public access and be available for purchase by all users.
  6. Next, you need to select the proxy rental period. The cost is calculated based on the selected rental period and the “Ipqs” and ‘Scamalitics’ indicators, as well as the “Private/Shared” selection.

How can I Buy Multiple Proxies at once?

  1. Select country, region, city
  2. Check the box to the right of each proxy and click the “Buy selected” button at the top.
  3. At the top (roughly in the center), you can check the “Auto-renewal” box. If you rent for 1 month, the proxy will automatically renew for 1 month. If you rent for a different period, the proxy will renew for 1 day (each time, until canceled).
  4. Just below, you will see the “Public-Private” switch. If you select “Private”, only you will be able to use the proxy, and it will disappear from public access. If you select “Public”, the proxy will remain in public access and be available for purchase by all users.
  5. Next, you need to select the proxy rental period. The cost is calculated based on the selected rental period and the “Ipqs” and ‘Scamalitics’ indicators, as well as the “Private/Shared” selection.

How to see the Full IP proxy?

There is a magic button called “Show IP” in the purchase window.

Are proxies the same on all platforms?

Yes!
The proxies are the same on all our platforms!

Are there any restricted ports or activities? (587, 465, 25, 2525 ports)

Yes. To prevent misuse and maintain the highest service quality, ports 25, 465, 587, and 2525 (SMTP) are closed on all our proxies.

Sending spam or participating in any illegal activities is strictly prohibited. Any violation of this policy will result in an immediate account block without a refund.

What is the Proxy Format?

We sell Socks5 Only With Authorization, in the following format:

socks5://Host : Port : Login : Password

How do I connect to this proxy?

After purchase, you receive the data:
host : port : login : password

Example:
socks5://192.168.222.222:54375:ejSa:jxHg

Host - 192.168.222.222
Port - 54375
Login - ejSa
Password - jxHg

How to extend the proxy rental period?

If you need to extend your rental, for example from 1 hour to 1 month, do the following:

  1. Go to “Proxy History
  2. Find the proxy you need (new purchases are at the top of the list).
  3. Select the checkbox and click “Buy selected” at the top.

I topped up my balance, but the money hasn't arrived. What should I do?

Before contacting support, please ensure that:

1. The account has been paid on time (not overdue).
2. You have sent funds in the same network in which the account was created.
3. The account has been paid successfully and all necessary network confirmations have been received.

IF All Rules Are Followed, The Funds Will BE Credited TO Your Account IN Full!

How do I transfer my balance to another account or give a gift?

To transfer your balance to another account or gift the desired amount to a friend, follow these steps:

  1. Log in to your account
  2. Go to the Wallet menu
  3. Click the “Issue Gift Card” button.
  4. In the “Enter Gift Amount” field, enter the amount you want to transfer or gift.
  5. Click the “Issue” button.
  6. In the field below, copy the gift code you received and use it as intended.

How do I Activate A Gift Code?

To activate the gift code, you need to do the following:

  1. Log in to your account
  2. Go to the Wallet menu
  3. Enter the code you received in the “Enter gift card” field and click the “Activate Gift” button.

How do I Invite A Friend? What bonuses will we receive?

Your Invite Code is located in your Profile. Copy it from the “Invite Code” field.

To fulfill the conditions, your friend must make their first deposit.

After fulfilling the conditions:
You receive $5 once + 5% of each deposit made by your friend.

They receive $5 for registering with your invitation code + a $5 Welcome Bonus.

If the deposit is $10, another $10 will be added to it!

*Bonuses are subject to change, so stay tuned for updates.

Why does the service not store my data?

We value your anonymity and privacy.

Our service does not require you to provide personal information such as your email address, phone number, etc.

We only store the login used for authorization.

Why can't I copy the proxy I purchased?

When using Web Application, some browsers do not understand that clicking a single mouse button should copy information to the clipboard.

Solution: Change your browser!

Why won't the WebAPP load? I see a black square.

  1. Web Application works on the principle of an "Application in a Browser".
  2. The connection is built through CloudFlare (make sure that your ISP does not block connections to it)
  3. For comfortable work you will Need Fast Internet (connection speed 1-2 Mbps is Not suitable)

Can it be Used in a browser on a Phone?

Yes

What Payment Methods are available?

Cryptocurrency

Do you have any Deposit Bonuses?

Sure. For your first deposit you get a fixed $5 + 5%.
Also there are bonuses for the amount:

50-99$ - 2%

100-199$ - 5%

200-499$ - 10%

500-999$ - 15%

999$+ - 20%.

What is the Minimum Deposit Amount?

5$

What should I do if I lost my login details?

If you lose your login details, you will not be able to access your account. We do not provide any services to restore access. Please make sure you keep your login details in a safe place.

What should I do if I lose my Key?

If you lose your Key, you will not be able to access your account.
We do not provide any services to restore access.
Please make sure to keep your Key in a safe place.
We value your anonymity and privacy.